Our Mission and values

PAB Mission

Our mission is to provide high-quality professional translation and cultural awareness services enabling relationships between companies, institutions and people from different countries and cultures.

 

Our Values

Our team consists of native proficiency certified and sworn translators and registered interpreters that can work in over 200 languages. As well as being highly qualified we only recruit friendly, positive professionals that treat our clients with respect and with the highest regard always.

 

Quality

Providing the highest quality is always at the heart of what we do.

 

Trust

Being honest and respectful with our colleagues, with our customers and with all our stakeholders.

 

Customer Focus

Delivering on our promises and commitments and working with customers to build long-term partnerships for mutual benefit.

 

Integrity

Embracing the work ethics, honesty, and moral principles of the individuals within the company.

 

Efficiency

Responsibility to our clients and employees to manage our resources (money, time, skills and knowledge of our staff) wisely.
Our dedication to every client goes beyond the completion of the project at hand. We follow up throughout the process by making sure our client's experience with our company fulfils their expectations, thereby establishing a continuing relationship for future growth through mutual appreciation and commitment.

 

Our Goals

We have offices and trusted Associate partners across the UK and we can provide high quality services to a wide range of commercial and public sector organisations.

Our goals are to:

Build a highly reputable company of choice for clients and employees.
 
Be an excellent linguistic company that offers services across the UK.
 
Ensure great experience for all: suppliers, clients, employees and freelancers.
 
Achieve the highest levels of translating and interpreting quality.
 
Build a successful and sustainable business that continues to thrive.
 
Help 1 000 000 companies and institutions to communicate and build relationship with people from different countries and cultures by December 2025.